To meet the continuing needs of our clients, Wrightsure have maintained a highly motivated claims team in each of our offices to fulfill this need, which we recognise as a valued service to all our clients and has been a high priority for the Group in understanding our customers needs and wants over the last 20 years or more.
As the majority of our claims staff have worked previously for Insurers, this knowledge of the insurer market does mean that there is a greater understanding of the workings involved, which the staff are capable of meeting to the highest standards and can also provide a bespoke service when required.
In short, Wrightsure can and do provide a unique service, which is complemented by our additional Risk Management Operation.
A free risk management programme is offered providing advice on claims management to help you control your costs and reduce the chances of having to make a claim.
Claim audits can be carried out regularly during the year in order to monitor any accident trends by drivers, accident type etc. and can include advice on investigation techniques, management style, training practices, fleet management, risk assessment and local management involvement. The audits can focus on but not be limited to the main areas of risk - motor insurance, public liability and employers liability.